LANGUAGE OF SALES - BUSINESS ACUMEN

Examples of several program points:

(all exercises are adapted towards the clients’ needs and wishes)

• Who is the customer?
• Planning, preparation and structure before the client meeting and reflection afterwards
• What is sales, the role of the seller and sales communication?
• Sales conversation/structure and act upon/understand your client
• What are your strengths as a seller?
• Mental preparation, motivation and visualisation
• Body language, intonation and choice of words
• Listen with the aim to first ‘understand’ and later ‘to be understood’
• Awareness
• You are at your best when you are yourself and develop your potential
• To work towards a goal with several conscious steps/with defined milestones underway